Gannett Fleming

  • Business Development Operations Director

    Job Locations US-PA-Philadelphia | US-NY-New York | US-NJ-Piscataway | US-MD-Baltimore
    Job ID
    # of Openings
    Job Category
    Business Development/Marketing
    Employment Status
  • Company Overview


    At Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.


    Excellence Delivered As Promised. It’s more than a slogan. It’s our standard. It’s the expectation we place upon ourselves as individuals and as a company. It represents our commitment to our valued clients, industry partners, and employees. It’s our earnest pledge to do what we say. It’s the core of who we are as a firm and the foundation upon which all of our relationships and projects are built.

    What You Will Do


    Gannett Fleming is looking for a Business Development Director responsible for leading the development of an integrated Enterprise Business Development Lifecycle and successfully managing the Business Development Lifecycle Program (BDLP).  The Director will also be responsible for the successful launch and management of the Microsoft AE360 CRM, that supports the new BDLP.  Due to the nature of the role, this individual could be based in any one of our large regional offices. The position will report to COO/President. At a high level, key responsibilities will be to:

    • Facilitate the use of best practices for business development company wide
    • Lead and support the efforts of BD&M leadership across the company
    • Verify, Implement and Evolve the BDLP corporately
    • Direct the Corporate CRM and BD Data systems and staff
    • Direct the Corporate Marketing Team
    • Facilitate development of, Key Performance Indicators to coordinate, measure and Report Sales Goals across Business Lines



    Business Development Team Leadership and Operations

    • Evaluate and manage the development of the model for a Business Development Operations organization with a cross-functional team of leaders
    • Lead the Business Development Operations organization that helps to develop and implement our growth strategy using technology, predictive analytics, trend monitoring, and other leading-edge tools
    • Manage all operational aspects for a Business Development Operations team including program management and implementation of standard processes
    • Develop, coordinate, and implement plans designed to increase existing business and capture new opportunities
    • Supervise the business development lifecycle program
    • Support the development of overall business development plans
    • Support business development and capture planning through regional and global business line directors
    • Develop and manage investment expenditures related to corporate BDLP and strategic initiatives
    • Facilitate and lead the development of the firm's strategic client portfolio
    • Define business requirements for systems, infrastructure and operations necessary to support the Business Development Initiatives including metrics, survey systems, and other tooling.
    • Lead the CRM team in defining and managing strategic goals and deliverables 


    Business Plan Development and Implementation

    • Key contributor in annual and multiyear business planning process
    • Support COO to drive business planning for the firm by setting up Business Line meeting cadence and working meetings
    • Coordinate, guide and follow-up with participants to complete forward looking business plans. Collaborate with executives to set objectives for strategic marketing and identify methods to reach those goals
    • Support strategic project plans to meet business goals
    • Conduct regular business development meetings with business lines and regions to manage key client accounts, proposals, and capture planning
    • Engage with appropriate firm leadership to help implement the growth strategy through business plans
    • Collaborate with regional and global business line directors on the implementation of business plans and marketing plans throughout the year

    Market Strategy

    This is a strategic role with multi-tiered touch points ensuring tactical marketing aspects are coordinated and carried out in a cohesive and consistent manner across the organization.

    • Global planning, scope, and execution of Gannett Fleming marketing strategies, ensuring all plans and tactics are successfully coordinated for the successful attainment of targeted business unit results.
    • Oversee all Gannett Fleming marketing communications, web presence, digital marketing, social media and brand management functions ensuring the overarching marketing strategy for each business segment is consistent and aligned in terms of brand and messaging.
    • Collaborate with marketing team and operational leadership on elements of the marketing strategy, market segmentation, marketing communications, competitive intelligence, marketing research and marketing analysis.

    Minimum Qualifications

    • BA/BS Degree
    • 15+ years managing operations organizations supporting internal teams, owners/partners and clients
    • Advanced practical understanding of Business Development Lifecycles for consulting and/or service provider organizations. Preference will be given to candidates experienced in the Engineering or Architectural Consulting industry.
    • Deep understanding of engineering consulting’s service offerings and value proposition
    • Management of budgets and costs related to business development and marketing across the enterprise
    • Professional skills in planning, account management, sales execution, reporting and communications
    • Demonstrated leadership experience, to include managing remote teams
    • Strong understanding of CRM system, specifically Microsoft Dynamics
    • Demonstrated management of a successful sales and marketing organization
    • Demonstrated management of marketing data support systems and staff
    • Demonstrated Ability to establish & manage sales and performance metrics
    • Lead and oversee staffing establishing marketing campaigns including use of conventional tools and digital media
    • Demonstrated management of staff and systems related to BD and marketing
    • Experience with operational initiatives related to marketing, sales, proposals and presentations
    • Development of educational program and training tools related to Business Development and Customer Relationship Management technology

    Life at Gannett Fleming


    For more than 100 years, we’ve been a leader in global infrastructure solutions with a focus on planning, design, technology, and construction management services for a diverse array of markets and disciplines. Across more than 60 offices, 2,500+ highly qualified professionals are united in an unyielding commitment to deliver excellence to every client and every project, every day.


    Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans status or other characteristics protected by law. 


    Gannett Fleming will not sponsor an employment visa (e.g., H-1B visa), including any visa renewal during employment, for any candidate for this position. No relocation assistance will be provided for this position. Local residents will be given preference.


    NO AGENCIES PLEASE: Unsolicited resumes from third party agencies will not be accepted.


    Location: Philadelphia, PA
    Working Hours: 8 AM – 5 PM
    Employment Status: Full-time
    Internal Requisition ID: 2018-5447


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